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Shipping & Return Policy
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PROCESSING & DELIVERY TIME |
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Processing Time 1-2 Days. Delivery Time 2-13 Business Days. International is 9-25 Business Days. Custom Item's Will Take 3-21 Business Days. |
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FLAT RATE POSTAGE |
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Australia |
AU$7.95 |
| Australia Express Post | AU$10.95 |
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Everywhere Else |
AU$24.00 |
Free Shipping On Orders Over $80 For Domestic.
Free Express On Orders Over $120 For Domestic.
Free Shipping On Orders Over $240 For Rest Of The World.
Free Express On Orders Over $400 For Rest Of The World
Delivery times are reliant upon normal Australia Post working hours and vary depending on where you live.
Can I can track my order?
- Yes, your tracking order will be sent out once we dispatch your order.
Track your order here:
https://auspost.com.au/mypost/track/#/search
We follow Australia Postage times which can be found here:
https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-international-updates#international
Returns
- Please contact us at bellevbluehandcraft@gmail.com before returning an item within 7 days.
- All items has to be returned in the original condition, it should have not been worn or damaged, and we do not offer exchange or returns for change of mind.
- Buyer is responsible for return postage costs.
- All the returning items need to have a tracking number.
Refunds
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Contact us within: 3 days of delivery if you seek for refund.
- Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
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Ship the order back to us no later then 20 days of arrival.
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Request a cancellation or an order: within 12 hours of purchase.
bellevbluehandcraft@gmail.com for return address in NSW 2112.